From golden paths to step-by-step processes, having procedures articulated clearly makes sure work is done correctly the first time.

Business analysis that improves the bottom line is critical. I have helped many business clarify the core of their operations.

Whether it’s executive dashboards or product workflows, I can create practical product plans that are focused and ready for development.

Documentation has to solve problems for your users. What matters to them is the key to making users happy and autonomous.